Brian Peacock, Retired
This paper will review the purposes, scope and practice of ergonomics in the life cycle of complex systems – from customer requirements, system conceptualization and simulation, through design and development to operations, maintenance and accident investigation. It will address the intrinsically variable human characteristics, capabilities, limitations and expectations that are relevant to technology and operations design, given intended and unexpected contexts. Case studies and examples will be drawn from selected aspects of the author’s experience in rehabilitation, health care, textiles, electronics, mass transportation, gas and oil exploration, large data processing offices, automobile design, heavy and light manufacturing, manned space flight, sport and aviation. Top down, macro and bottom up, micro perspectives will be addressed.